Shipping

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, we ship to most countrys world. Shipping costs will apply, and will be added at checkout. Some countrys will be locked out due to poor mail delivery, high fraud volume, or postal restrictions.

We use United States Post Office (USPS) for all normal size orders worldwide as they are quick, reliable, and lowest cost.

Product

We accept returns. Please visit our refund policy page.

If after waiting an extra few days beyond the expected delivery date, you can contact us at service@thegreaseshop.com. You must give us your order number, name, and address so we can find your order record.

We do not resend the same order. Instead we issue a refund and you have the option to place the order again checking that you have entered the full address correctly or a different relaible address.

Many times the post office will leave a package with a neighbor or hold it at the local post office for you to claim. Housing developments often have central mail drops. Please check these alternatives before contacting us.

Customer support

973-458-0951 (Optisonics Productions)

Send a message

service@thegreaseshop.com